Privacy Policy
Last updated: March 2026
At the Chief Melford Okilo Foundation, we are committed to protecting your privacy and ensuring the security of your personal information.
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Information We Collect
Personal Information
When you interact with our website, we may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Billing and shipping address for book orders
- Payment information (processed securely through third-party providers)
- Account credentials if you create an account
- Communication preferences and newsletter subscriptions
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling book orders and donations
- Sending newsletters, updates, and promotional materials (with your consent)
- Responding to inquiries and providing customer support
- Improving our website and services
- Analyzing website traffic and user behavior
- Complying with legal obligations
- Preventing fraud and ensuring website security
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers (Paystack)
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure data storage with industry-standard encryption
Third-Party Services
We may share your information with trusted third-party service providers who assist us in:
- Payment processing (Paystack)
- Email marketing and communications
- Website analytics (Google Analytics)
- Cloud hosting and data storage
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for accounting and legal purposes.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
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